Effective Date: 11 September 2025
Website: https://retatrutidepens.com
Business Address: Retatrutide Pens, Cheadle Place, Stockport Road, Stockport, Cheshire, SK8 2JX
Email: info@retatrutidepens.com
1. Introduction
At RetatrutidePens.com (“we”, “our”, “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, services, and products. By using our site, you agree to the practices described in this policy.
2. Information We Collect
We may collect and process the following types of information:
- Personal Information: Name, email address, phone number, billing and shipping address.
- Account Information: Login details if you register an account.
- Transaction Data: Payment details (processed securely via third-party providers – we do not store full card details).
- Technical Data: IP address, browser type, device details, operating system, cookies, and site usage data.
- Communications: Emails, messages, or calls exchanged with our support team.
3. How We Use Your Information
- Processing and fulfilling orders.
- Communicating with you about products, services, and support requests.
- Improving website functionality, security, and overall user experience.
- Meeting legal, tax, and regulatory requirements.
- Sending promotional offers (only if you opt in).
4. Sharing Your Information
We will never sell your personal data. However, we may share it with trusted third parties, such as:
- Payment processors for secure transactions.
- Courier and delivery partners to fulfil your order.
- IT and security providers to protect our website and systems.
- Legal or regulatory authorities if required by law.
5. Data Retention
We keep your personal data only as long as necessary for the purposes outlined above, in line with UK GDPR and the Data Protection Act 2018.
6. Cookies & Tracking
Our website uses cookies to:
- Enhance site functionality.
- Analyse visitor behaviour for performance insights.
- Remember preferences (such as login details).
You can manage or disable cookies at any time via your browser settings.
7. Your Data Protection Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Request corrections to inaccurate or incomplete information.
- Request deletion of your data (subject to legal obligations).
- Restrict or object to certain types of processing.
- Withdraw consent for marketing communications.
- Request transfer of your data (data portability).
To exercise these rights, contact us at info@retatrutidepens.com.
8. Data Security
We use strict security measures including encryption, secure servers, and restricted access to protect your data. While we take every precaution, no system is completely secure, and you acknowledge the inherent risks of transmitting information online.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies separately.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated Effective Date.
11. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy, please contact us:
📍 Address: Retatrutide Pens, Cheadle Place, Stockport Road, Stockport, Cheshire, SK8 2JX
📧 Email: info@retatrutidepens.com